Terms of Service

1. Service Description

Chat Converter ("the Service") is a web-based tool that converts ChatGPT export files into organized formats suitable for note-taking applications including Notion, Obsidian, OneNote, and universal Markdown.

1.2 Third-Party Service Integration and Trademark Disclaimer

Independent Service: Chat Converter is an independent file conversion service and is not affiliated with, endorsed by, sponsored by, or otherwise associated with Notion Labs, Inc., Dynalist Inc., Microsoft Corporation, OpenAI, Inc., or any other third-party service provider.

Trademark Notice: Notion®, Obsidian®, OneNote®, ChatGPT®, OpenAI®, Microsoft®, and all related trademarks, service marks, logos, and brand names are the property of their respective owners. Use of these names and marks in this Service is solely for descriptive purposes to indicate compatibility and does not imply any endorsement, partnership, or affiliation.

Format Compatibility: Our Service generates output files designed to be compatible with publicly documented file formats used by these third-party applications. We make no representations or warranties regarding:

The accuracy, completeness, or quality of converted files
Compatibility with future versions of third-party applications
Support or maintenance by third-party service providers
The availability, functionality, or terms of service of third-party applications

No Official Partnership: Any references to third-party services are provided for informational purposes only. Chat Converter has no official relationship with these services and cannot guarantee that converted files will work as expected in third-party applications. Changes to third-party applications may affect file compatibility without notice.

User Responsibility: You acknowledge that you are responsible for:

Verifying that you have the legal right to export and convert your ChatGPT conversations
Ensuring compliance with OpenAI's Terms of Service and Export Data policies
Testing converted files before relying on them for critical purposes
Maintaining backups of your original data
Complying with the terms of service of any third-party applications you use with our converted files

2. Acceptance of Terms

By using our Service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

3. Pricing and Payment

3.1 Standard Pricing Structure

Our pricing is based on the number of conversations you convert, not file size:

3.1.1 Initial Conversion Tiers

For first-time conversion of your ChatGPT export:

Starter: $5.99 for 1-100 conversations
Standard: $10.99 for 101-500 conversations
Professional: $20.99 for 501-1,500 conversations
Power: $30.99 for 1,501-3,000 conversations
Enterprise: $39.99 for 3,001 or more conversations

3.1.2 Incremental Conversion Tiers (With Google Drive Sync)

For subsequent conversions when using Google Drive sync, you only pay for new or modified conversations:

Tiny: $2.99 for 1-50 new/modified conversations
Small: $5.99 for 51-150 new/modified conversations
Medium: $9.99 for 151-300 new/modified conversations
Large: $14.99 for 301 or more new/modified conversations

3.1.3 Pricing Calculation

Your final price is determined by counting the number of conversations in your ChatGPT export file. The system automatically selects the appropriate tier based on your conversation count.

3.2 Incremental Pricing (Google Drive Sync)

When you connect Google Drive and enable metadata tracking, subsequent uploads benefit from incremental pricing:

How Incremental Pricing Works:

First Upload: You pay the full initial conversion rate based on your total conversation count
Metadata Tracking: We store conversation IDs, checksums, and timestamps in your Google Drive folder
Subsequent Uploads: We analyze your new export file and identify which conversations are new or modified since your last upload
Incremental Charge: You are charged only for the count of new or modified conversations, not your entire archive

Incremental Pricing Benefits:

Typical Savings: 70-90% on repeat uploads compared to full re-conversion pricing
Only pay for what's changed since your last conversion
Perfect for users who export and convert regularly

Incremental Pricing Requirements:

Google Drive connection is required for incremental pricing
Metadata tracking must be enabled (you consent by connecting Google Drive)
Previous conversion history must be accessible in your Google Drive folder
If metadata is unavailable or corrupted, full initial pricing applies

Example: If your first upload contains 500 conversations ($10.99 Standard tier), and one month later you upload an export with 550 total conversations (50 new), you pay only for the 50 new conversations: $2.99 (Tiny tier), saving $8.00.

3.3 Payment Processing

All payments are processed securely through Stripe, Inc.
Payment is required before file processing begins
We accept major credit cards and payment methods supported by Stripe
Payment metadata (transaction ID, amount, date) is transmitted to our servers for processing verification

3.4 Pricing Changes and Transparency

Current pricing is displayed before each transaction and must be accepted before processing
We reserve the right to change pricing with 30 days notice to existing users
Pricing changes do not affect in-progress transactions or refunds for failed conversions

3.5 Refund Policy

Processing Failures: Full refund if we cannot successfully process your file
Quality Issues: Refunds considered on a case-by-case basis for significant conversion errors within 24 hours of processing
No Refunds For: User error (e.g., uploading wrong file), change of mind after successful processing, or dissatisfaction with output format due to limitations disclosed in Section 7
Refund Timeframe: Approved refunds are processed within 5-7 business days via the original payment method

4. Data Processing and Privacy

We process your ChatGPT export files only for conversion purposes
Small files are processed in your browser for maximum privacy
Large files are processed on secure servers and deleted within 24 hours
We do not permanently store your conversation data
Download links expire after 7 days

4.1 Data Controller and Processor Relationship

For EU/UK/EEA Users (GDPR Compliance):

You are the Data Controller: You determine the purposes and means of processing your personal data (your ChatGPT conversations)
We are the Data Processor: We process your data solely on your instructions (to convert files to your requested format)
Processing Instructions: By uploading files and selecting a conversion format, you instruct us to process your data
No Unauthorized Processing: We do not use your conversation data for any purpose other than the conversion service you've requested
Sub-Processors: We may use sub-processors (Cloudflare for hosting, Stripe for payment processing). You consent to our use of these sub-processors by using the Service
Data Processing Agreement: These Terms constitute a Data Processing Agreement (DPA) under GDPR Article 28
Your Controller Obligations: You are responsible for ensuring you have the legal right to upload and process the conversation data in your ChatGPT exports

4.2 Google Drive Integration

Optional Feature: Google Drive integration is entirely optional and requires your explicit authorization
Minimal Permissions: We request only drive.file scope (most restrictive - access only to app-created files/folders)
Data Custody: Conversion logs and results are stored in YOUR Google Drive, not our servers
No Data Retention: By delivering files to your Drive, we eliminate the need to retain your data on our servers
Revocable: You can revoke Google Drive access at any time through Google Account settings without affecting core conversion functionality

4.3 Privacy Policy Reference

For complete details on data collection, use, retention, and your privacy rights, please review our Privacy Policy.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:

Upload files that are not ChatGPT exports
Attempt to reverse engineer or compromise our systems
Use the Service for any illegal or unauthorized purpose
Violate any applicable laws or regulations

6. Intellectual Property

You retain all rights to your original conversation data
We retain rights to our conversion technology and algorithms
Converted files are provided under fair use for personal organization

7. Disclaimers and Limitations

7.1 General Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.2 Conversion Quality and Accuracy

No Guarantee of Accuracy: We make no representations or warranties regarding:

Conversion Accuracy: The accuracy, completeness, or fidelity of converted files compared to original ChatGPT exports
Format Compatibility: The compatibility of converted files with current or future versions of Notion, Obsidian, OneNote, or other third-party applications
Data Integrity: The preservation of all formatting, metadata, timestamps, attachments, or other elements from original exports
Character Encoding: The correct rendering of special characters, emojis, code blocks, mathematical notation, or non-Latin scripts
Large File Handling: The successful processing of files exceeding recommended size limits

Known Limitations: Users acknowledge that conversion processes may result in:

Loss or modification of formatting, styling, or layout from the original export
Incomplete rendering of complex elements such as tables, nested lists, or embedded media. Specifically, images generated by DALL-E, canvas exports, or uploaded media may reference internal ChatGPT URLs (file-service://, sediment://, or similar proprietary URL schemes) that are inaccessible outside OpenAI's systems, resulting in broken image links in converted output
Discrepancies in timestamp formatting or timezone conversions
Truncation or reformatting of extremely long conversations
Variation in output quality depending on the complexity and structure of input files

7.3 Third-Party Application Compatibility

No Control Over Third-Party Services: We have no control over and make no warranties regarding:

The continued availability, functionality, or terms of service of Notion, Obsidian, OneNote, ChatGPT, or any other third-party application
Changes to third-party application import formats, features, or compatibility requirements
The performance or behavior of converted files when imported into third-party applications
Support, maintenance, or updates provided by third-party service providers

Testing Required: Users are solely responsible for testing converted files before relying on them for critical, production, or archival purposes. We strongly recommend maintaining backups of original export files.

7.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We are not liable for any data loss, corruption, or modification resulting from use of the Service
Our total liability for any claim arising from use of the Service is limited to the amount you paid for the specific conversion transaction giving rise to the claim
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption
We are not liable for failures caused by third-party services, internet connectivity issues, browser compatibility, or user error

7.5 User Verification Responsibility

You acknowledge and agree that:

You are solely responsible for verifying the accuracy and completeness of converted files
You must test converted files in your intended application before deleting original exports
You should maintain multiple backups of important conversation data
The Service is a convenience tool and should not be the sole method of data preservation

8. Termination

We reserve the right to terminate or suspend access to the Service for violations of these Terms or for any other reason at our sole discretion.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.

10. Contact Information

If you have questions about these Terms, please contact us at:

Email: legal@chatconverter.ai
Address: Obsidian Bluff LLC
30 N Street Suite R
Sheridan, WY 82801