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Format Guides
Detailed guides for importing your converted conversations into popular note-taking platforms. Each guide includes step-by-step instructions and platform-specific optimization tips.
Common Issues & Quick Answers
Processing Failed
If your conversion fails, check that your file is a valid ChatGPT export (conversations.json) and isn't corrupted. You'll receive a full refund for processing failures.
Payment Issues
We use Stripe for secure payments. If payment fails, check your card details and ensure your bank allows the transaction. Contact us if problems persist.
Download Problems
If your download doesn't start, check your browser's download settings and disable any download managers temporarily. Try a different browser if issues continue.
Storage Sync
Having trouble connecting your storage? Ensure you've granted the necessary permissions and try clearing your browser cache. See our Backup Strategy guide for details.
Import to Notion/Obsidian
Each ZIP includes detailed import instructions for all formats. Follow the step-by-step guides in the included README files for best results.
Privacy Concerns
All processing happens locally in your browser. We never store your conversation content. See our Privacy Policy for complete details.
24-Hour Response Guarantee
We aim to respond to all support requests within 24 hours during business days. For urgent issues, please include "URGENT" in your message subject.